For used items call us on 01978 860605 to discuss any issues.
Your rights to return goods are protected under the Consumer Contracts Regulations
Your contract with us lasts for 30 days or until you receive the goods, whichever is shorter.
Guarantees extend for a minimum of 12 months from the date you receive the goods.
Other goods may be returned to us within 14 days of receipt in their original condition with all tags labels etc. for a refund excluding carriage. If the goods have been changed or used more than required to make sure that they are suitable, we may reduce the refund on the goods by an amount up to the purchase price.
If you cancel your order you must pay the carriage to return the goods to us.
Please send with a copy of your invoice and a covering note to ProAdventure Ltd, 41 Castle Stree, Llangollen. LL20 8RU