Pro Adventure Ltd Returns Policy

returns info

Your rights to return goods are protected under the Consumer Contracts Regulations

Your contract with us lasts for 30 days or until you receive the goods, whichever is shorter.

Guarantees extend for a minimum of 12 months from the date you receive the goods.

Any Christmas gifts bought after 5th November may be returned for refund or exchange until 15th January. They must be unused with original undamaged packaging and otherwise in accordance with our returns policy.

Other goods may be returned to us within 14 days of receipt in their original condition with all tags labels etc. for a refund excluding carriage. If the goods have been changed or used more than required to make sure that they are suitable, we may reduce the refund on the goods by an amount up to the purchase price.

If you cancel your order you must pay the carriage to return the goods to us.

Please send with a copy of your invoice and a covering note to ProAdventure Ltd, 41 Castle Stree, Llangollen. LL20 8RU