Privacy Policy

ProAdventure Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
d. To market our own products and services (not those of third parties), you can unsubscribe from marketing at any time by contacting us.

GDPR: DATA PRIVACY NOTICE FOR CLIENTS AND SUPPLIERS

Introduction

Pro Adventure Ltd ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use https://www.proadventure.co.uk/acatalog/info.html and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

1. Definitions

Data controller - A controller determines the purposes and means of processing personal data.

Data processor - A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person

Categories of data: Personal data and special categories of personal data

Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

2. Who are we?

ProAdventure Ltd is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: ProAdventure Ltd, 41 Castle Street, Llangollen. LL20 8RU 01978 860605 shop@proadventure.co.uk . For all data matters contact Peter Carol on shop@proadventure.co.uk

3. The purpose(s) of processing your personal data

We use your personal data for the following purposes:

Processing your order, sending you emails when you request a stock alert, sending you newsletter emails, verifying your age for age restricted sales, maintaining records for age restricted sales.

4. The categories of personal data concerned

a. The personal data you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description (and photograph or passport image, driving license image or other identification to verify your age to complete our sales contract.)

b. Age verification data may also be obtained via 192.com or the companies house web site.

c. Contact data: such as names, email addresses, shipping/billing addresses, phone numbers, contact details

d. Sales data: such as details of the transactions undertaken through the Services, products/services purchased, date/time, payment amount/method, cancellations, returns, exchanges, etc.

e. Financial or payment information

f. Marketing preferences and communications



With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

g. Personal data name, address, e-mail address and phone number, financial and credit card information, personal description (and photograph or passport image, driving license image or other identification to verify your age to complete our sales contract.)

5. What is our legal basis for processing your personal data?

a) Personal data (article 6 of GDPR)

Our lawful basis for processing your general personal data:

Consent of the data subject;

Marketing list membership



Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract

SALE OF GOODS, EMPLOYMENT AND EMPLOYMENT APPLICATION



Processing necessary for compliance with a legal obligation

SALE OF GOODS AND RELEVANT AGE VERIFICATION ON AGE RESTRICTED SALES



Processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller



Age verification for age restricted sales



b) Special categories of personal data (article 9 of GDPR)

Our lawful basis for processing your special categories of data:

Explicit consent of the data subject

MAILING LISTS, FACEBOOK PAGE AND GROUPS

Processing relates to personal data manifestly made public by the data subject



Age verification data

Processing necessary for the establishment, exercise or defence of legal claims or where courts are acting in their judicial capacity



Age verification data

6. Sharing your personal data

Your personal data will be treated as strictly confidential, and will be shared only with our contracted data processors.

7. How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary and we only retain your data for the following purposes and use the following criteria to determine how long to retain your personal data. General sale data is kept for up to four years, accounting data for up to six years, employee data for up to four years after the end of your work with us.



8. Providing us with your personal data

IF you are joining our email newsletter list, social media groups, pages or following you are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so will have the following consequences, we won’t be able to present any information to you.

For employees and purchasers, We require your personal data as it is a [statutory, with age restricted sales] and / or a requirement necessary to enter into a contract.



9. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

· The right to request a copy of the personal data which we hold about you;

· The right to request that we correct any personal data if it is found to be inaccurate or out of date;

· The right to request your personal data is erased where it is no longer necessary to retain such data;

· [THE RIGHT TO WITHDRAW YOUR CONSENT TO THE PROCESSING AT ANY TIME, WHERE CONSENT WAS YOUR LAWFUL BASIS FOR PROCESSING THE DATA];

· The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);

· The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

· The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).



10. Transfer of Data Abroad

OUR MAILING LIST IS HOSTED IN THE EEA, AS IS OUR WEB HOSTING. WHERE PERSONAL DATA IS TO BE TRANSFERRED OUTSIDE THE EEA, THIS MAY BE SECURED ON GOOGLE, AMAZON, OR MICROSOFT 365 SERVERS ALL OF WHICH ARE SECURED WITH TWO FACTOR AUTHENTICATION. DATA ON OUR TILL SYSTEM MAY BE STORED OR TRANSFERRED OUT OF THE EEA,

11. Automated Decision Making

WE DO NOT USE ANY FORM OF AUTOMATED DECISION MAKING IN OUR BUSINESS.

12. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

13. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

14. How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact Peter Carol on shop@proadventure.co.uk

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

Site Analytics

Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to allow us to track and examine the use of this site to improve it for our customers, and to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Our systems are not designed to associate personal information with your activities (such as pages you view or things you click on or search for).

Personal data collected: Cookie and Anonymous Usage Data.
Place of processing: USA.
Read Google's privacy policy.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings at www.google.com/settings/ads.

You can also use the Google Analytics opt-out browser add-on.

Payments Accepted

Secure Shopping with ProAdventure Ltd

ProAdventure Ltd
41 Castle Street, Llangollen, Denbighshire, United Kingdom LL20 8RU
Tel: 01978 860605 or 01978 860605